Emotional Intelligence and Training

	Emotional Competence Our Approach Our Services Contact Us Home

Client Resources

This form provides access to PivotPlus materials which are freely available but are provided with no implied advice or support

eZine Archive

June 2004 Study Links Leadership Behaviour to Employee Productivity

Does a leader's behaviour really impact on employees' productivity? The simple answer is Yes. New research into leadership shows employees' perceptions of their team leaders has an enormous impact on the team's creativity and productivity.

October 2004 How Effective is Your Feedback

People want to enjoy their work, so by regularly reviewing expectations and performance, together you will uncover obstacles, as well as what motivates them. By asking questions and listening, you can work together to get the most from each employee.

June 2005 How resilient are you?

Resilience means bouncing back from adversity. It is a useful skill in the workplace, because it means 'getting on with the job' after a failure, letdown or stressful event. It allows people to adapt to change quickly and effectively.

Article The SMART Approach to EQ

Emotional Intelligence is the ability to understand and manage your thinking, emotions and behaviours, as well as understand and influence the emotions and behaviours of others, in ways that promote outstanding performance.

June 2004	Study Links Leadership Behaviour to Employee Productivity
	Does a leader's behaviour really impact on employees' productivity? The simple answer is Yes. New research into leadership shows employees' perceptions of their team leaders has an enormous impact on the team's creativity and productivity.
October 2004	How Effective is Your Feedback
	People want to enjoy their work, so by regularly reviewing expectations and performance, together you will uncover obstacles, as well as what motivates them. By asking questions and listening, you can work together to get the most from each employee.
June 2005	How resilient are you?
	Resilience means bouncing back from adversity. It is a useful skill in the workplace, because it means 'getting on with the job' after a failure, letdown or stressful event. It allows people to adapt to change quickly and effectively.
Article	The SMART Approach to EQ
	Emotional Intelligence is the ability to understand and manage your thinking, emotions and behaviours, as well as understand and influence the emotions and behaviours of others, in ways that promote outstanding performance.